For ages 21+

fbjje Responsible Gaming — Your safety is our priority

We believe entertainment is enjoyable only when it stays within safe limits. fbjje is committed to helping you play in an informed and responsible way.

Important Warning

Online casino and betting is a form of entertainment, but it carries financial risk. Gambling is never a reliable source of income. If you feel that gambling is getting out of your control, contact our support team immediately. fbjje provides services only to players aged 21 and above.

Our Protection Tools

At fbjje, we provide a range of effective tools to help you stay in full control of your gaming. By using these tools, you can ensure a healthy and enjoyable experience.

Deposit Limit

Set how much money you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately, and increasing it requires a 24-hour wait. This is the most effective way to keep your budget in check.

Time-Out Break

Use the time-out feature to temporarily pause your account for anywhere from 24 hours to 6 weeks. During this period, you will not be able to log in or place bets. Taking a short break during moments of stress or emotional pressure is always a wise choice.

Self-Exclusion

If you are experiencing long-term problems, close your account completely on a permanent or fixed-term basis. Once self-exclusion is active, no promotional communications will be sent from your account, and reactivation is not possible before the period ends.

Gaming History Review

You can review your deposit, withdrawal, and betting history at any time by logging in to your account. Monitoring your own patterns is the first step toward awareness. Checking your history regularly makes it easier to identify signs of excessive play early.

24/7 Bengali Support

Our support team is available 24 hours a day, 7 days a week in Bengali. Contact us via live chat for any concerns or issues related to gaming. We are ready to help you without judgment.

Age Verification (21+)

fbjje strictly does not allow anyone under 21 to register or play. Age verification is mandatory when creating an account. Keeping minors protected from online gambling is our responsibility and we take it very seriously.

Signs of Problem Gambling

Be alert if you notice any of the following signs in yourself. These may be early signals of problem gambling. Becoming aware in time makes it much easier to keep the situation under control.

  • A tendency to keep playing in order to recover lost money
  • Hiding or lying to family or friends about the amount you gamble
  • Feeling restless or irritable when trying to stop gambling
  • Spending money meant for daily expenses or debt repayments on betting
  • Continuing to play while neglecting work, family, or social responsibilities
  • Relying on gambling to relieve stress, anxiety, or loneliness
  • No longer feeling the same excitement without placing large bets

The Golden Rules of Responsible Gaming

Following these rules keeps gambling a safe and enjoyable form of entertainment and prevents it from ever becoming a problem.

Play only for entertainment, not as a way to earn money.

Only spend money that you can afford to lose.

Set a budget and time limit in advance and stick to them.

Avoid playing when drinking alcohol or feeling emotionally unstable.

Avoid placing large bets out of anger after a loss.

Take regular breaks and spend time with family and friends.

Seek help immediately if you notice any early signs of a problem.

How to Use Protection Tools

Activating a deposit limit, time-out, or self-exclusion at fbjje is very straightforward. You can ensure your own protection in just a few steps.

01

Log In

Log in to your fbjje account and click the profile icon in the top right corner.

02

Open Settings

From your account settings, go to the "Responsible Gaming" section.

03

Choose a Tool

Deposit limit, time-out, or self-exclusion — choose the right tool based on your needs.

04

Confirm

Save your selected setting. The change will take effect immediately. If you need help, contact us via live chat.

21+ Age Control

fbjje firmly believes that minors must not participate in online gambling under any circumstances. For this reason, we maintain a strict age verification process at the account registration stage. Only individuals aged 21 and above may use our platform.

If there are minor members in your household, please use parental control software on your device and keep your account password secure. If a minor attempts to use your account, notify our support team immediately.

For ages 21+ only

Contact the Support Team

If gambling has become a problem, do not wait — contact us right away. Our trained team will help you without any judgment.

Live Chat
24/7 instant help in Bengali — log in to your account and start a chat
Email Support
[email protected]
Close Your Account
Send a self-exclusion request directly to support — we will act quickly

Our Commitment to Responsible Gaming

fbjje is not just an entertainment platform — we deeply care about the well-being of our players. We uphold each of the commitments below every day.

Secure Environment

We protect your personal and financial information using SSL encryption and advanced security measures.

Fair Play

All our games are operated to ensure fair play. There is no manipulation or bias.

Transparent Policies

Bonus terms, withdrawal rules, and all policies are published with complete clarity — no hidden conditions.

By Your Side

Our Bengali-speaking support team is available 24/7 for any issue — reach out without hesitation.

Responsible Gaming FAQ

Log in to your account, go to the "Responsible Gaming" section in your profile settings, and select the deposit limit option. You can set a daily, weekly, or monthly limit. Reducing a limit takes effect immediately, but increasing it requires a 24-hour waiting period.

For a fixed-term self-exclusion, you can apply to reactivate your account once the period ends. However, a permanent self-exclusion closes your account completely. For any questions, please contact our support team.

A time-out is a temporary break — from 24 hours up to a few weeks. It is suitable for short breaks. Self-exclusion is a long-term or permanent solution — for when you feel that gambling is becoming a real problem. In both cases, no promotional messages are sent while either is active.

The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. Transactions can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are generally completed within 1 hour.

First, speak with them with empathy and without judgment. Encourage them to contact our support team. You can also reach out to our live chat on their behalf for guidance. Consider seeking professional mental health support as well.

No. fbjje strictly serves only players aged 21 and above. Creating or using an account by anyone under 21 is completely prohibited. Providing false information during age verification may result in immediate account closure and forfeiture of all balances.

Enjoy fbjje Entertainment Safely

Play responsibly, respect your limits, and keep gaming a source of fun. Our game lobby and support team are always here for you.

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