fbjje Terms and Conditions

Introduction and Acceptance

fbjje (hereinafter referred to as the "Platform", "we" or "our") is an online casino and betting service provider operating for players in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between you and fbjje.

By accessing the fbjje platform, completing registration, or using any service, you are considered to have accepted all provisions of these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

These Terms apply to all products, services, promotional offers, and all activities on the fbjje website. Additional specific terms may apply to certain sections or services of the platform — those will be effective together with these general Terms.

Account Registration and User Responsibilities

To place bets or take part in any financial transactions on the fbjje platform, you must have an active and verified account.

2.1 Registration Requirements

• Each individual may create only one account. Creating multiple accounts is strictly prohibited.
• All information provided at registration — name, date of birth, address, contact details — must be accurate, complete and up to date.
• The account may only be used by the registered individual; control of the account may not be transferred to a third party.
• It is your responsibility to keep your login details confidential. fbjje must be notified promptly of any unauthorized access.

2.2 Updating Account Information

If any of your personal details change — such as your email address, phone number or banking details — please update them on the platform without delay. fbjje is not responsible for any issues arising from outdated or incorrect information.

Age Verification and Identity Confirmation

fbjje is a responsible platform. This platform is for persons aged 21 and above only. Registration and participation by minors is strictly prohibited.

3.1 Identity Verification (KYC)

You may be asked to verify your identity using a National ID (NID), passport, or driving licence. KYC verification may need to be completed before a withdrawal request is processed.

3.2 Address Verification

If required, you may need to prove your address using a recent utility bill or bank statement. Failure to cooperate with the verification process may result in your account being restricted.

Rules on Deposits and Withdrawals

4.1 Deposit Conditions

The minimum deposit amount at fbjje is ৳500. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer. Deposited funds will only be accepted from the depositor's own payment account — third-party payments are not accepted.

4.2 Withdrawal Conditions

• The minimum withdrawal amount is ৳1,000.
• Standard withdrawal processing time is within 1 hour.
• Withdrawals will only be sent via the same method used for the deposit and to an account under the same ownership.
• Withdrawal processing may be delayed if the wagering requirements of an active bonus have not been met.
• Withdrawals will be on hold if KYC verification is incomplete.

4.3 Transaction Security

All financial transactions are secured with SSL encryption technology. fbjje will never ask for your bank details or PIN directly outside of live chat or email.

Terms for Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit up to a maximum of ৳8,000. The minimum deposit to qualify for this bonus is ৳500.

5.2 Wagering Requirements

• The wagering requirement for the welcome bonus is 20 times (20x).
• This means you may withdraw from the bonus only after completing bets totalling 20 times the bonus amount received.
• There will be a set time limit to complete the wagering — please read the specific terms of each offer.

5.3 General Rules for Promotional Offers

• Each promotion may be claimed once only, unless the offer states otherwise.
• Bonus funds may not be transferred to another account.
• fbjje reserves the right to cancel bonuses in cases of unreasonable bonus use or manipulation.
• VIP members will receive weekly cashback benefits according to their respective level (Bronze, Silver, Gold).

Prohibited Activities

The following activities are strictly prohibited on the fbjje platform and may result in account cancellation and forfeiture of funds:

6.1 Identity and Information Violations

• Registering with false or misleading information.
• Using or impersonating another person's identity.
• Operating multiple accounts.

6.2 Technical Misuse

• Placing bets using bots, scripts, or automated software.
• Attempting to interfere with the platform's software or game results.
• Using a Virtual Private Network (VPN) or proxy to bypass geographic restrictions.

6.3 Financial Manipulation

• Using the platform for money laundering or to conceal the source of illegal funds.
• Abusing bonus benefits or "bonus hunting".
• Depositing or betting using a third party's funds.

Account Suspension and Closure

7.1 fbjje's Authority

If these Terms are violated or there is reasonable suspicion, fbjje reserves the right to temporarily suspend or permanently close any account without prior notice. In such cases, available funds may be forfeited.

7.2 Self-Closure of Account

You may request closure of your own account at any time via 24/7 live chat or by email at [email protected]. Any outstanding funds will be settled before the request is processed.

7.3 Inactive Accounts

fbjje may follow a separate policy regarding accounts that have been inactive for an extended period. Details on the definition of inactivity and its consequences are available from the help centre.

Privacy and Personal Data Management

Your privacy is very important to fbjje. We collect, store, and process your personal data solely for the purpose of providing services and ensuring security.

The detailed rules on data collection and use are set out on our Privacy Policy page. fbjje never sells your personal data to third parties.

8.1 Use of Cookies

The fbjje platform uses cookies to improve your browsing experience. By continuing to use the platform, you are considered to have agreed to the cookies policy.

Commitment to Responsible Gaming

fbjje believes that betting or casino games should be a form of entertainment — not a source of financial stress. We encourage players to maintain healthy habits.

9.1 Self-Control Tools

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a time limit for continuous play.
• Self-Exclusion: Temporarily close your account for a set period.

9.2 Support Services

If you feel you are experiencing a problem with gambling, please contact our 24/7 live chat support. For more detailed information on responsible gaming, visit our Responsible Gaming page.

Please remember: this platform is for persons aged 21 and above only. Keep your device secure from minors.

Limitation of Liability

10.1 Nature of the Service

All games and betting services provided on the fbjje platform are operated under a fair play policy. However, fbjje does not bear liability for maximum compensation if the service is disrupted due to technical faults, network issues, or any other unforeseen circumstances.

10.2 Liability for Financial Losses

The financial risk of gambling is entirely the player's own responsibility. fbjje is not responsible for financial losses arising from a player's betting or gaming. There is a risk of losing whatever is deposited — only use funds whose loss would not affect your daily life.

10.3 Third-Party Software

The software and content of game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) are governed by their own terms and conditions. fbjje is not directly responsible for technical issues from these providers.

Changes and Amendments to the Terms

fbjje reserves the right to amend, change, or update these terms and conditions at any time. For significant changes, notice will be sent to the registered email address or an announcement will be posted on the platform.

If you continue to use the platform after a change, you are considered to have accepted the updated terms. It is therefore recommended that you visit this page regularly.

The English version of these terms and conditions is considered the original and authoritative version. In the event of any difference in interpretation between translations into other languages, the English version shall prevail.

Contact & Dispute Resolution

12.1 Submitting a Complaint

If you have a complaint about any service on the platform, please contact us first through our 24/7 live chat support. Have your account details and a full description of the issue ready for a faster resolution.

12.2 Email Contact

For written complaints or formal correspondence: [email protected]

12.3 Dispute Resolution Process

In the event of a dispute, a resolution will first be attempted through discussion. With the agreement of both parties, the assistance of a neutral mediator may be sought. fbjje is committed to fair and transparent dispute resolution.